Site Overlay


Make sure that the selected option matches your paper size. This page requires Javascript. Lift the carriage-access lid. Repeated cleanings might eventually fix the printheads. Asia Pacific and Oceania.

Uploader: Kazrashicage
Date Added: 16 January 2011
File Size: 52.38 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 70838
Price: Free* [*Free Regsitration Required]

Please try again shortly. Select the desired files and choose ‘Download files’ to start a batch download.

Load sheets of photo paper only when you are ready to print, and then put the unused paper back in the packaging. Clean the printhead contacts, but do not touch the nozzles. HP Download and Install Assistant.

Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series

w910 Make sure that h stack of paper height does not exceed the dotted line stack label height located inside the input tray. Is my Windows version bit or bit? Introduction This document contains steps for printing a self-test report from the product. In the software program you are trying to print from, click Fileand then click Print. The list of recommended drivers for your product has not changed since the last time you visited this page.


HP Officejet Pro A (A) Printers – Wireless Printer Setup | HP® Customer Support

Insert the printhead into its slot. If you have trouble viewing the video or to view the video in a w910 size, click here to play the video on YouTube. See your browser’s documentation for specific instructions. Insert the printhead into its slot. How does HP install software and gather data? Select your desired files and a list of links will be sent by email.

If there are no defects on the reportstop troubleshooting.

HP Officejet Pro A (A) All-in-One Printer Series – Print a Test Page | HP® Customer Support

To check the warranty on your ink or toner supplies, go to hp. Pull out the tray extender. Select Align Printerand then press OK.

Do not replace cartridges for vertical streaks in a printout. This determines if the problem is related to the paper. The following video demonstrates the troubleshooting steps for an ‘Alignment Failed’ message that displays on your printer. Try the task again Try the task again to see if the issue is resolved.


Remove the printhead from its packaging, and then remove the orange protective caps from the nozzles. The Setup Menu displays. This page requires Javascript.

Product sold without warranty: I don’t see my operating system. Unable 800 determine warranty status. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.

HP Officejet Pro 8500A (A910) All-in-One Printer Series – Print a Test Page

Shake the printhead six times. You can print specialty paper only from Tray 1. This could take up to 3 minutes, depending on your computer and connection speed.

Do not leave photo paper in the main tray for extended periods of time.