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If the self-test report prints , try printing the original document again. Install the software from the HP website. Follow these steps to print the information. With the product turned on , disconnect the power cord from the rear of the product. This could take up to 3 minutes, depending on your computer and connection speed. Make sure that you have the following requirements before you begin:. Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.

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Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper.

Connect to the wireless network Follow these steps to connect the printer to your wireless network. Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:.

HP Photosmart Premium e-All-in-One Printer series – C | HP® Customer Support

Click the Apple menu, and then click System Preferences. Mac OS X Javascript is disabled in this browser. Please wait while we process your request. On the list of available networks, touch the network name SSID corresponding to your phktosmart.

Photosjart following video demonstrates how to use Wi-Fi Protected Setup to connect your printer to a wireless network. Decide how to install the software The software CD that shipped with your printer is not supported in Mountain Lion.


Example of a Network Configuration page. To set up your network, follow the instructions that came with your particular access point.

If your printer supports scanning, the software that you use to scan might be different than the software you used before upgrading your operating system. Contact HP Support to schedule a repair or replacement. This c31 cannot be identified by Serial Number alone.

HP Photosmart Premium e-All-in-One Printer – Ca – Driver Downloads | HP® Customer Support

Insert the two pegs on the left side of the duplexer into the left side of the product, and then push the duplexer into place. If you are prompted to install any additional software for your printer, click Installand then follow the instructions to complete the installation. See your browser’s documentation for specific instructions. Click the Start buttonand then click Printers and Faxes.

If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again. Gather the following materials:. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

C301 do I print a network configuration page? Hold the duplexer in front of you, and then press both tabs on both sides of the duplexer to open it.


HP Photosmart Premium C310 Series Printer

Any warranty support needed would be completed by the third party that sold the product. Please try again shortly. We were unable to retrieve the list of drivers for your product. Rear phtoosmart of the product showing the duplexer.

HP Photosmart Premium e-All-in-One Printer series – C310

Touch Startand then key the PIN into the wireless router. Operating System – Windows 7, Windows 8, Windows 8. If the issue persistscontinue with the next solution. Modify c301 browser’s settings to allow Javascript to execute. Please try again shortly. Click Installand then click Agree on the software license agreement window to install the software and add the printer to the queue.

For example, if you have legal paper loaded in your product, select Legal 8. Follow these steps to perform a reset. If the self-test report printstry printing the c31 document again.