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Is my Windows version bit or bit? Following is a list of possible causes for the blinking Attention light:. The Virtual Agent is currently unavailable. If the cartridge is not compatible with your product, skip to Solution three to replace the cartridges. To see if your product is still under warranty, go to the warranty check website http:

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The product might go through a brief warm-up period. Solution and Diagnostic Data Collection. The product can only process one type of paper at a time.

HP Photosmart D5100 Printer series User Guides

Even small pieces of paper can cause paper feed issues. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Restart the printer Follow these steps to try resetting hpp print mechanism by performing a product restart. Blinking lights The lights on the front of the product can be on, off, or blinking flashing.

Reload paper Choose from the following options to load paper into the product. We were unable to retrieve the list of drivers for your product.

HP has scanned your product but currently has no suggestions for driver updates. How to print a self-test report Make sure that plain white paper is loaded in the input tray.


Lights, buttons, and icons on s5100 product control panel. Carefully remove any jammed paper and bits of torn pyotosmart from the rollers inside the product.

The following sections describe the most common messages that display on the computer when the Attention light blinks. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. No software or drivers are available for this product with the selected operating system.

HP Photosmart D Printer series – Driver Downloads | HP® Customer Support

Press the Power button to turn off the product. Make sure that no protective tape remains on the contacts or the nozzles.

Check for obstructions inside the tray. Wait until the carriage moves to the far right side of prjnter product and is idle and silent before proceeding.

Plug the printer into a wall outlet Plug the product into a wall outlet to make sure that the power source functions properly.

HP Photosmart D Printer series User Guides | HP® Customer Support

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. A ‘ Paper jam ‘ message displays on the computer The Attention light and the Paper icon are blinking photosmwrt a ‘ Paper jam ‘ message displays on the computer.


Asia Pacific and Oceania.

Already have an HP account? Select your desired files and a list of links will be sent by email. The product does not support non-printable CDs or DVDs because the ink may pool, smear, or wipe off during or after printing. The following sections describe the most common messages that display on the computer when the Attention light and the Paper icon blink.

The Power light and the Attention light are blinking and a ‘ Carriage stall np message displays on the computer In this error condition, the following light pattern displays on the product control panel:.

Europe, Middle East, Africa. Europe, Middle East, Africa. The product is out of paper, or the photodmart is not properly loaded in the tray.

Product sold by third party: See your browser’s documentation for specific instructions. Follow these steps to perform a photosamrt reset to try clearing a false paper jam error.