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Then maybe I should clean up the one, or was it two, in the basement. You need to pop off the black plastic cover and clean everything real good, maybe blow it with some air as well. I hope I didn’t turn it into a paperweight Bought mine in 05 and used the heck out of it. Not sure which drivers to choose? Choose ‘Refresh’ to update the list.

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Let HP identify any out-of-date or missing drivers and software. I walked the light bar over to the opening, ran a dry Qtip all along the mirror several times it was dirty, but hard to say if the dirt came right off the mirror surface, you can’t see that well into the mechanism while doing thisand the problem went away. Philus asked Sep 12, at Now do not put the glass back on yet.

I just fixed my HP scanner error!!! Firmware was already up to date. 3380sxanner

Printer Repair Questions

They had some blue like film substance or something but they were definitely dirty. This page requires Javascript. Sounds like it’s worth trying then.

That eliminates any possible damage to the belt or accidentally knocking it off. Open download list Replacing the printer is not really an option.


HP LaserJet All-in-One Printer – Driver Downloads | HP® Customer Support

Drivers may be in development so please check back at a later date or visit the product homepage. Rgds to all the techies. A new scanner will work for years. The list of recommended drivers for your product has not changed since the last time you visited this page.

This tool applies to Microsoft Windows PC’s only. Next time one on a contract fails I’ll clean it, then I can monitor it for a while.

Just worked for me too!! Raise the ADF and on the left side is a small strip of glass covered by a small plastic piece held in place by one screw.

Bought mine in 05 and used the heck out of it.

HP LJ scanner unit | FixYourOwnPrinter

When done move the scanner to the right using your fingernail and then the pliers on the belt to get it all the way back. There is one thing you can do which MAY fix the problem.

On the other side of the issue, I’ve never had one I cleaned come back. Then maybe I should clean up the one, or was it two, in the basement. Select your desired files and a list of links will be sent by email.


I have tried all of the setting and can’t get it to scan. Since the scanner does not work you can not use the copy function to move the scanner. Like spoolin01 said, it’s hard to see the mirror clearly to know it’s dirty or clean but it made the error go away: Download list – Download multiple files at once View, edit and download your entire lm of software and drivers here.

So far, So good Thanks. Or turn on and turn off repeatedly almost 20 times for moving scanner to the opening Look down and you will see a mirror right side gab under the scanner light.

HP LJ 3380 scanner unit

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I hope I didn’t turn it into a paperweight